Support
If you need any technical assistance please contact us using the:
The first time you use the online service desk, you’ll need to sign up.
If you have a non-technical query, please contact the relevant business area:
For holders of Marketing Authorisations and other licensing certificates: s.response@vmd.gov.uk
For holders of Manufacturing or Wholesale Dealer Authorisations: inspections@vmd.gov.uk
For Imports: importcert@vmd.gov.uk
For adverse event reporting: adverse.events@vmd.gov.uk
For all other enquires please email: postmaster@vmd.gov.uk